Effective Date: January 1, 2026
Thank you for purchasing digital photography products from Shenzhen Danleta Technology Co., Ltd..
Because our products are digital files delivered instantly after purchase, we have established the following refund policy.
1. Digital Product Policy
All images sold on our website are digital products.
Once a purchase has been completed and the download has been made available, the transaction is generally non-refundable due to the nature of digital content.
2. Eligible Refund Situations
Refunds may be granted under the following circumstances:
• The purchased file is corrupted or cannot be opened
• A technical error prevented the download from being completed
• Duplicate payment was made for the same product
• The purchased file is significantly different from its description on the website
If any of these issues occur, please contact us within 7 days of purchase.
3. Non-Refundable Situations
Refunds will not be granted in the following situations:
• You changed your mind after purchasing the image
• The image was already downloaded successfully
• The purchase was made by mistake
• The image does not fit your personal or business project
4. Refund Request Process
To request a refund, please contact our support team and include the following information:
• Your order number
• The product name
• A description of the issue
• Any supporting screenshots (if applicable)
Our support team will review your request and respond as soon as possible.
5. Refund Processing
If a refund is approved, it will be processed using the original payment method.
Processing time may vary depending on your payment provider.
6. Changes to This Policy
We reserve the right to update or modify this Refund Policy at any time.
Any changes will be posted on this page with a revised effective date.
Contact Information
If you have any questions regarding this Refund Policy, please contact us.
Company Name
Shenzhen Danleta Technology Co., Ltd.
Address
Room 301, No.2, Lane 6, Leyuan New Village
Lequn Community, Xixiang Street
Bao’an District, Shenzhen
Guangdong, China
PailetFleurent70@outlook.com